Portalus Games

Amazing Online Experiences

Portalus Games, founded in 2012, is an online games developer.

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Burning Sea Note Delivery Issue

We are currently experiencing an issue with our Burning Sea Note delivery system that may delay or fail to deliver Burning Sea Notes after purchase. The resolution of this issue requires coordination with PayPal's technical support which at this time is still not scheduled. We have disabled the ability to purchase Burning Sea Notes until such time that we are able to resolve the issues with the delivery system. If you have purchased Burning Sea Notes and have not received them by the end of the day (July 15th) please contact customer service for assistance at customerservice@portalusgames.com. We will update this post when the delivery system issue is resolved and the ability to purchase Burning Sea Notes without issue is restored.


Update July 16th 4:30pm Pacific Time:

The issue we have been experiencing with our Burning Sea Note delivery system has been resolved and players should now be able to purchase and receive Burning Sea Notes.  If anyone has not received previously purchased Burning Sea Notes at this time please contact customerservice@portalusgames.com so we may help resolve the issue.