Portalus Games

Amazing Online Experiences

Portalus Games, founded in 2012, is an online games developer.

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All Server Downtime - Patcher Upgrade - Updated

Update 3: All servers are online again. Download the new patcher here.

Update: We're still checking a few things concerning automatic upgrades to the new patcher version. Downtime is being extended an additional 30 minutes. We'll post further updates here as we have them. Again, we thank you for your patience and apologize for any inconvenience.

We'll be taking the Live servers offline briefly in an hour (5 AM PDT, 12 PM GMT, 4 PM MSK) to upgrade to a new version of the BitRaider patcher. Downtime should last less than 30 minutes. We apologize for the inconvenience and do appreciate your patience.

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Live Server Downtime - 9/12 - Updated

Update 2: All servers are back online now!
Update: Our network engineers at the datacenter are still working on the maintenance, we've been advised that the downtime may last up to 30 minutes. I'll continue to post further updates here as I receive them, thank you for your patience.

We're doing some network maintenance tomorrow at midnight (9/12/2014 at 12 AM Pacific Time, 3 AM Eastern Time, 7 AM GMT, 11 AM MSK). This will require us to take the servers offline for up to 15 minutes.

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Patching Issues

We're aware of the issues that some of our players have recently begun having with the PotBS patcher / launcher.
We're currently working with BitRaider to get an updated version of the patcher software that has a fix, but at this time we do not have an ETA. I will post updates about our progress as we receive them.

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Live Server Downtime Tonight

UPDATE: Both Antigua and Roberts are now online with version 2.14.39. If your client has not updated (you can find your client's version at the lower left corner of the server list), please make sure to download and run the launcher.

We'll be bringing both Antigua and Roberts offline at midnight PDT (7 AM GMT / 11 AM MSK) on 8/26 to upgrade to version 2.14.41, which corrects an issue with one of the reward items that we're giving out for the 2.15 Test Server event.

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2.15 Test Event Rewards

UPDATE: Both Antigua and Roberts are now online with version 2.14.39. If your client has not updated (you can find your client's version at the lower left corner of the server list), please make sure to download and run the launcher.

We will be bringing the Live servers offline in one hour (6 AM PDT / 1 PM GMT / 5 PM MSK) to add the reward items for our recent test event. Downtime should last around 30 minutes, we appreciate your patience with this downtime outside of our usual window.

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Ship Test Event Sunday August 3rd - UPDATED


UPDATE: Unfortunately the updated Test version of the game that we were planning to use for this event has a serious bug in it that was not discovered until the last minute. We will need to fix the issue and create a new version before we can run the test event.

As such we have delayed the event until next weekend, the specific date and time are TBD. Thank you to everyone for your interest in helping us test the new ships, and thank you for your patience with this. We hope to see you all next weekend!

 

 

We will be hosting a ship testing event on our Test server this Sunday August 3rd starting at noon Pacific time (3pm EDT/7pm UTC/11pm MSK) to test the new partner structure ships for the 2.15 build.  The event will feature a nation based red zone race with skirmish battles occurring between the different legs of the race.  Each nation will be attempting to deliver a specific cargo across the overall event for a final event winning nation.  Prizes include titles for winning team members and ship deeds and/or Burning Sea Points for various individual achievements during the races and skirmishes.

 

GM’s will be available on the Test server one hour prior to the starting of the race to assist players in getting setup for the event by providing ship deeds, levels, items and consumables necessary for the event.  We ask that players in need of setup assistance please arrive as early as possible as we do not wish to delay the event’s starting time.  We look forward to seeing players who are able to attend this event as well as their feedback and comments regarding the new partner structure ships.

Two New Heavy Frigates

As the last bit of tuning on the 2.15 build is taking a bit longer than expected we've decided to go ahead and release a couple of ships that are not dependent on the 2.15 build today.  We are releasing to the Test server the 34 gun Vulcan Frigate and the 32 gun Eagle Frigate.  Both premium frigates are available to all factions and careers and can be found for testing in any Port Captain’s Treasure Aisle Item Test Shop.  We appreciate any feedback or bug reports sent to support@portalusgames.com regarding these ships. 

If you want to try out the new Vulcan and Eagle frigates please download the Test Server client here!

NOTE: If you're installing the Test client for the first time DO NOT install it to the same directory as your Live client, as it will overwrite the files there and prevent you from playing on Antigua and Roberts.

 

Watch for an announcement regarding a 2.15 build test event during the next week featuring the new partner structure ships. 

Live Server Maintenance

Right now we're doing some important server maintenance related to the unexpected downtime on Roberts yesterday.

Currently we expect all servers to be brought back online by 2:40 PM Pacific time (9:40 PM GMT). Updates will be posted here if that time changes.

Update: All servers have been brought back online, fair winds and happy hunting Captains!

Live Server Update Tonight

We will be updating Antigua and Roberts to version 2.14.34 tonight starting at 12 am PDT (7 am UTC), with the servers being locked half an hour before. This new version includes both the updated accuracy curve for cannons as well as a new mission that can be found on the Swampcats Pirate Errol Dauterive and in the Seasonal Piece of Eight exchange!

At the same time we will be performing some server maintenance tasks and we expect the total downtime to last around one hour. Updates will be posted here as maintenance progresses.

Test Server Down Time

Test server will be unavailable for about 30 minutes during the evening of June 22 so we can push a change we are making to the base accuracy curve for cannon in game.  This change is based on a combination of data, feedback and suggestions regarding the curve originally introduced in build 2.14.  We want to make sure this change is working properly before adding the long and short cannons that are part of 2.15.  In general this accuracy change will improve accuracy of basic and prized cannon considerably between 200 and 500 yards with smaller improvements to extreme short and long range. 

 

If the accuracy curve change tests well over the next few days we may advance the change to the Live servers sometime next week, (ahead of the 2.15 build).

 

 

 

Status Update

We’ve experienced a number of delays in the past week that have had an impact on our development schedule.  One of the realities of developing with a very small team is any change in priorities generally results in delays.  Every unexpected illness, family emergency, hardware failure or sudden opportunity requiring attention can take time from planned development.  The past week has been a bit of a perfect storm in this regard for us in that several of these all aligned and combine with previous delays ran our schedule into a pre-planned and well deserved vacation for Half-Hitch.  Consequently we had to delay 2.15 development work for a few days during the past week to address the most pressing issues and now that we’ve had the opportunity to address them we can provide an update as to the effects of the delays and what we’re doing to address them.

 

To help out with the work load while Half Hitch is on vacation and beyond we’re going to bring back one of PotBS’s most experienced game masters – GM Swabbie.  Swabbie will be joining Portalus immediately to take over customer service duties as well as provide an in game GM presence when possible.  We feel very fortunate to bring someone with Swabbie’s experience both with PotBS and its player base back into the fold and look forward to working with him once again.  Swabbie joining the team will allow us to dedicate more time to development which is badly needed to get the 2.15 build moving forward faster.

 

To help move 2.15 development forward we’re also going to reduce the scope of the Loot side of the economy in the 2.15 build down to the new loot tables and move the rest of that portion of the economy revamp to the 2.16 build.  Reduction moves the vast majority of what would have been in the Loot Economy overview to build 2.16.  We are going hold off on posts about the Loot economy in the 2.16 build until that gets closer.  We’ll put up a post explaining what the new loot tables contain shortly before the next 2.15 build gets pushed to the Test server. 

 

As to when that Test server push may occur we’re reluctant to say at this point simply because we haven’t been able to be accurate with any previous estimates.  The team is small enough and there are enough other priorities requiring attention at this time that it is difficult to determine how many actual hours of any given day can be dedicated to new development.  That uncertainty makes estimates difficult and error prone.  We can’t really offer much information at the moment other than we feel the push is not far off with some development time (days not weeks), we apologize for the delays to this point and we will move the build to the Test server as soon as we possibly can.