Filtering by Category: Build Notice

Live Server Downtime - 6/16/2015 - Updated

We'll be releasing our latest update to 2.15 which includes a new level 50 frigate for all classes, tonight at midnight (6/16/2015 at 12 AM Pacific Time, 3 AM Eastern Time, 7 AM GMT, 10 AM MSK). We will be performing regularly scheduled maintenance at the same time which will require us to take the servers offline for up to 1 hour. Patch notes may be read here.

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Test Server Downtime - 2.15.40

Update (10:10 PM PDT): Test Server is now online and open with version 2.15.40. If you would like to check out the new Viper frigate, please download and run the test game installer.


Shortly we will be releasing update 2.15.40 to Test Server for evaluation and feedback, in anticipation of a release to the Live servers on Monday evening / Tuesday morning.

Build 2.15.40 includes a new frigate, the Viper, the recipe for which will be available to all level 50 characters on Treasure Aisle! More details about this new ship will follow in our official patch notes for the build.

All Server Downtime - 2/18/2015

REMINDER: If you open the game and don't see any servers, please download and run the launcher again!
Update (4:45 AM): Finally all of the servers are back online and open to players! Thank you again for being patient while we had this very extended downtime. As previously mentioned we will be taking steps to ensure that maintenance times in the future are nowhere near this long if possible.

Update (3:30 AM): Sorry for how long this is taking, we understand that downtimes of this length definitely cut into the playable times for people in Europe, Russia, and Australia. Given that we plan to do weekly maintenance from here on out, I'll reassess our choice of downtime window and figure out what gives us the best opportunity for a 2-4 hour window of low player activity.
Unfortunately at this point we have one remaining critical server which is still going through its update process and is taking significantly longer than expected. I'm extending the ETA at this point to 4 AM (7 AM Easter Time, 12 PM GMT, 3 PM MSK), however that's quite tentative, I'm not sure if things will be ready for then or not. Again, sorry for all of the inconvenience!

Update (3:00 AM): Maintenance continues, downtime is being extended to 3:45 AM Pacific Time.
Update (2:00 AM): Maintenance continues according to schedule. However, out of an abundance of caution I'm now estimating that the downtime may last an additional 30 minutes, until 3:30 AM Pacific Time.
Update (1:00 AM): Maintenance continues according to schedule. ETA remains the same.
Update (12:00 AM): Maintenance work on all servers has begun. At this time we are still expecting the downtime to last 3 hours.

As Fodderboy wrote earlier today, we're bringing all of the servers offline tonight at midnight (2/18/2015 at 12 AM Pacific Time, 3 AM Eastern Time, 8 AM GMT, 11 AM MSK).
With this update we'll be turning on the Mardi Gras content, fixing the Mahogany stacking issue (for real this time!), and doing a bunch of back-end server maintenance. Because of the extra maintenance going on we expect that this downtime will last up to 3 hours.

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Test Server Downtime - 2.15.38

Update (12:00 AM): I overestimated earlier with the several hours bit. Turns out the database fix was a lot faster than anticipated! Test Server is now online and open with version 2.15.38. Thanks to everyone for your patience.

Update (10:30 PM): The upgrade to 2.15.38 went well, however we're currently working on fixing some issues with the Test Server database which had been causing issues for players for the last week or so.
Right now it's looking like fixing those issues may take several more hours.

We'll be upgrading Test Server to version 2.15.38 at 9:00 PM Pacific Time. Patch notes for this build may be read here.
Downtime should last about 30 minutes, I'll update this post when the server is available again, or if the downtime will last longer.
As always, if you'd like to play on Test Server please download the Test client, and make sure to install it in a different directory than your Live client!

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Test Server Downtime - 2.15.37 - Updated

Update (5:00 AM PST): Sorry about the delay in getting the server back online. There was some weirdness with the auction database which prevented listings from showing up in-game (no actual listing data was affected). This has since been resolved, and Test Server is online and open again. Thanks for your patience!

We'll be upgrading Test Server to version 2.15.37 at 4:00 AM Pacific Time. Patch notes for this build may be read here.

As always, if you'd like to play on Test Server please download the Test client, and make sure to install it in a different directory than your Live client!

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Live Server Downtime - 2.15 Is Here! - Update

Update 5: Thank you all for being so patient with this. Antigua and Roberts are once again online!

Update 4: So it turns out that it's a bit harder than we all wished over here to extrapolate how long a portion of the database upgrade process would take based on the time it has taken on Test Server. We're still upgrading the DB and as soon as that is completed I'll update this post again.

We're finally releasing the long-pending 2.15 Economic Expansion update tonight at midnight (11/18/2014 at 12 AM Pacific Time, 3 AM Eastern Time, 7 AM GMT, 11 AM MSK). We will be performing additional hardware and network maintenance as well during this upgrade.

All told, we expect the downtime to last up to 3 hours. We'll post updates here with any changes to that schedule, as well as when the servers are once again available. We appreciate your patience during this downtime.

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Test Server Downtime - 2.15.33 - Updated

Update: Test Server is now online with version 2.15.33.
We'll be upgrading Test Server to version 2.15.33 at 12:30 AM Pacific Time. Patch notes for this build, the final build before 2.15 is released, may be read here.

As always, if you'd like to play on Test Server please download the Test client, and make sure to install it in a different directory than your Live client!

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Test Server Downtime - 2.15.31 - Updated

Update: Test Server is now online with version 2.15.31.
We'll be upgrading Test Server to version 2.15.31 at 12:30 AM Pacific Time. Patch notes for this build, which is primarily bug fixes, may be read here.

As always, if you'd like to play on Test Server please download the Test client, and make sure to install it in a different directory than your Live client!

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Test Server Downtime - 2.15.29 - Updated

Update 2: Test Server is now online with version 2.15.29!
Update: I carelessly deleted a critical file from the new patch data, which was causing game clients to be unable to connect to our servers. I've restored that file and am currently rebuilding the patch data. This might take up to another half an hour, sorry for the delay.

We'll be upgrading Test Server to version 2.15.29 at 1:30 AM Pacific Time. Patch notes for this build, which is primarily bug fixes, may be read here.

To play on Test Server please download the Test client, and make sure to install it in a different directory than your Live client!

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